I wanted to thank you for the assistance and excellent Customer Service and Account Management you have been providing me and our Business Unit.
Quick and positive responses to shortages and requirements is what I wish I could get from other key and critical suppliers.
Could you please pass on this message to all the EC team members involved in the reworked inserts activity.
I wanted to take this opportunity to offer my personal thanks to all of you who worked so diligently on Christmas Eve to receive urgent parts and complete the build.
Making yourselves available at a time when I’m sure many of you would preferred to be elsewhere, and working together in this way, you have enabled us to resolve the immediate supply issue and as a result we shall be able to maintain production, and deliver finished products to our customer on time. I continue to be impressed by your professionalism, dedication and support.
May I wish you all a very happy, healthy and prosperous new year!
Supply Chain Manager
I would just like to say a big thank you to the EC Team Staff and Production for all your efforts 2021, it’s not been an easy year at all but your endeavours to maintain continuity of supply during critical situations out of your control and working together to resolve has been a breath of fresh air.
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